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Santander Universities SME Internship and Work Placement Programme


Frequently asked questions

  • Who can apply?

    Candidates: Only students and graduates from the last two years from UK Partner
    Universities.Companies: Only UK based companies.

  • How to apply?

    Candidates
    Step 1: Enter in www.santander-grants.com

    Step 2: Select "Santander Universities SME Internship Programme" and press the "Candidate - Open Enrolment" button to access the registration form.

    Step 3: Complete all fields of the form, upload your CV and save your request. Your status should change to "Enrolment complete". If not, missing fields are displayed with a red border. Once you’ve completed all these fields your status should change to complete.

    Step 4: Simply log out to submit your application. Your university will contact you if there are internships available which match the information you provided in your application.

    Companies
    Step 1: Enter in www.santander-grants.com

    Step 2: Select "Santander Universities SME Internship Programme" and press the "Company - Open Enrolment" button to access the registration form.

    Step 3: Complete all the fields on the form and upload the mandatory documents (a minimum of one job description must be uploaded to section ‘2. Internship information’) and save your request. Your status should change to "Registration complete", if not, check that you have filled in each of the mandatory fields.

    Step 4: Your company can now be seen by universities as available for interns. Universities will be in touch when they have a suitable student/ graduate.

  • I can not submit my application

    Candidates
    You must complete all the required fields and upload your CV. If the status of your application remains unchanged, try:

    • Updating your browser (we advise using Google chrome when accessing the portal).
    • Clearing the memory cache and saving your registration again.
    • If you are still unsuccessful, try accessing the site from another computer and saving your registration or contact us at santander.universities@santander.co.uk
    Companies
    You must complete all the required fields, and verify that at least one job description has been uploaded to section “2. Internship information.” If the status of your application remains unchanged, try:

    • Updating your browser (we advise using Google chrome when accessing the portal).
    • Clearing the memory cache and saving your registration again.
    • If you are still unsuccessful, try accessing the site from another computer and saving your registration or contact us at santander.universities@santander.co.uk

  • My university is not listed among the participants. Can I apply for an internship?

    No, unfortunately if your university does not participate in the programme then you are not eligible to apply for an internship.

  • My application status is “Complete”. What is the status of my candidacy?

    Once your status is “Complete” your internship application has been received by your university. Universities are responsible for the selection and allocation of internships, as well as establishing the deadlines. Speak to your university to find out if you have been successful.

  • How can I modify my application?

    Candidates
    If you have already enrolled and you want to change your data please follow these steps:

    • Enter to www.santander-grants.com and click on "Sign in" (upper right corner).
    • Press "Get a new password" and enter your email (the one you used to register).
    • An email will be sent to set your password. Please follow the instructions.
    After setting the password, or if you already have username and password:

    • Enter to www.santander-grants.com by entering your email address and password (upper right-hand corner).
    • Click on your name and select "My grants".
    • Select the internship for which you have applied by clicking on "Candidates - Edit application".
    • There you will see the status of your application and you can proceed to edit your data.
    IMPORTANT: As a reference for selecting candidates, universities use the data available from applications whose status is “Registration Complete”. Therefore, you must notify the university of any changes made to your application in the “Registration Complete” phase, in order to ensure that these modifications will be taken into consideration during the selection process.

    Companies
    If you have already enrolled and you want to change your data please follow these steps:

    • Enter to www.santander-grants.com and click on "Sign in" (upper right corner).
    • Press "Get a new password" and enter your email (the one you used to register).
    • An email will be sent to set your password. Please follow the instructions.
    After setting the password, or if you already have username and password:

    • Enter to www.santander-grants.com by entering your email address and password (upper right-hand corner).
    • Click on your name and select "My grants".
    • Select the internship for which you have applied by clicking on "Companies - Edit application".
    • There you will see the status of your application and you can proceed to edit your data.

  • I want to access my registration form but I cannot log on

    Check that the email address you are using to access the application corresponds to the one you used to register on the website.

  • Should I include additional documentation with my internship application?

    Universities are responsible for the management and selection of interns based on their own criteria. Ask your university if additional documentation is required and how to provide it.

  • I’ve been assigned an internship, how do I accept it?

    Once you have been matched by your university to an internships you must accept the internship at www.santander-grants.com within 7 days or the offer will expire. To do so:

    If you have already enrolled and you want to change your data please follow these steps:

    • Enter to to www.santander-grants.com and click on "Sign in" (upper right corner).
    • Press "Get a new password" and enter your email (the one you used to enrol).
    • An email will be sent to set your password. Please follow the instructions.
    After setting the password, or if you already have username and password:

    • Enter to www.santander-grants.com by entering your email address and password (upper right-hand corner).
    • Click on your name and select "My grants".
    • Click "Candidate-Edit you application".
    • In the “Grant Acceptance" tab review the data and click "Accept Grant". Please follow the instructions.

  • The university has informed me that I have been selected, but the status of my application has not changed.

    Contact your university to confirm that the internship has been allocated correctly.Your university must select you via www.santander-grants.com. Upon doing so, the status of your application will automatically change to "Awarded, pending acceptance" and the "Grant Acceptance" tab will appear. You will also receive an email detailing the steps to follow in order to accept the internship.

  • I have been selected for an internship, but now my status is “Decline/withdrawal from the programme”

    You must accept the internship within 7 days of being selected by your university. Should you fail to do so, your status will change to “Decline/withdrawal from the programme.” To reactivate your internship and amend your status, please contact your university. If the university opts to reinstate your internship, you will have another 7 days to accept it.

  • When will my internship be paid?

    The management of internship payment varies according to university. Consult your university for additional information.

  • I have registered on behalf of my company and would like to know the status of my request for interns

    The universities participating in the programme can access your information and will proceed to assign you an intern based on certain criteria. The internship recipient allocation period varies according to each university.

  • Does enrolment in the programme ensure that my company will be assigned an intern?

    No. Just like students, companies must undergo the selection process which is conducted by the universities. We cannot guarantee that all companies that register on the website will be assigned an intern.

  • How will I know if I have been assigned an intern for my company?

    The university will contact you.

  • Can I request more than one intern for my company?

    Yes, though you must include a job description for each intern you request. You may continue to request additional interns and add job descriptions throughout the process. Normally companies will not be assigned more than two interns per academic year.